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Accessibility Statement

Hill Rise Private GP is committed to ensuring that our services are accessible to all patients, including individuals with disabilities or access needs. We aim to provide an inclusive experience both online and within our clinic and continually work to improve accessibility across all aspects of our service.

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Scope of this statement

This accessibility statement applies to:

  • The Hill Rise Private GP website

  • In-clinic services provided at our practice

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Website accessibility

We aim for our website to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible. The website has been designed to be accessible and usable for as many people as possible.

Features include:

  • Compatibility with screen readers and assistive technologies

  • Clear, readable fonts and sufficient colour contrast

  • Keyboard navigation support

  • Plain English content wherever possible​

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Known limitations

We recognise that some parts of the website may not yet be fully accessible. We are actively working to identify and resolve any accessibility issues and welcome feedback from users.

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Physical accessibility at our clinic

Hill Rise Private GP aims to accommodate patients with a range of access needs. Where possible, we provide:

  • Step-free access or assistance on arrival

  • Seating within the clinic

  • Support for patients with mobility, visual, hearing, or cognitive impairments

If you have specific access requirements, we encourage you to contact us in advance so we can make appropriate arrangements.

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Alternative formats and support

We can provide information in alternative formats where possible, including:

  • Large-print information

  • Email communication instead of telephone

  • Additional support during appointments

Please contact us to discuss your individual needs.

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Feedback and contact information

If you experience any difficulty accessing our website or services, or if you have suggestions for improvement, please contact us:

📧 Email: info@hillriseprivategp.com
📞 Phone: [insert phone number]

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We take all accessibility feedback seriously and will respond promptly.

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Review

This accessibility statement was last reviewed on 05.01.2026 and will be reviewed regularly to ensure ongoing compliance and improvement.

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